Skip Records Management and Start Governing Your Information

Are Your Information Governance  Policies Still Based On This?

2014 © Cary J. Calderone

Since 2007, in spite of my best efforts, I have watched as organizations lost control of their electronic data and struggled to implement classification systems and other good information governance protocols. And yet, it might not be entirely their fault.  I routinely see advertisements from "expert" consulting groups that offer a “solution” for records and information management based on the ancient approach of retention policies and schedules. This is like having a modern steel and glass building and hiring a carpenter with wood and nails to help you expand. The usual advice starts with “the foundation” that includes a records plan or policy and then attempts to expand it to cover electronically stored information (ESI).   Why?  Is it because existing records programs have been performing so well?  I doubt it.  Ask employees at most organizations about the adequacy of their current records policy and you will receive the same response, “what records policy?”   So, if it really was not working for paper, why would consultants suggest that you just update it to handle ESI? Classification and retention programs that achieved barely adequate to horrendous results historically with paper, are not going to work with your expanding email, instant messaging, social media, and new media applications.    How about an approach that will work? 

The Exchange-Still Very Good

by Cary J. Calderone, Esq.

Click here for information on future Exchanges!

Even without Browning Marean moderating (best wishes for a speedy recovery to Browning) the Exchange stayed fun and interesting.  In the years that I have attended, I have noticed that eliciting audience participation has become easier for the moderators.  The audience chimes in faster, and with more real-world examples and issues.  It is obvious that the attendees appreciate the roundtable and open discussion format as much as I do. 

The Hills Are Alive With the Sound of E-Discovery???

By Cary J. Calderone, Esquire

Still available on Amazon!

It is the Christmas season.  Those of us involved in DRED Law wish you and yours the happiest of holiday seasons.  Along with many of the more important traditions that occur, this time of year brings television repeats of classic movies like The Sound of Music.  For the past few years, I could not help but think of e-discovery while watching parts of this movie.  Now, I am not obsessed with e-discovery and data law. I promise you.  However, a few scenes from the movie explain in most vivid detail just why the EU has a very different attitude and set of rules towards email and other information that may reveal a user's personal identification.  So, this post is for all of you who are not aware, or, are uncertain as to why the EU Data Protection Act is far more strict and penal in attempting to protect personal privacy at work.  Let's see if these bits of dialogue from the movie validate my point and perhaps give you an idea of who, is to blame.  Take, for example:

Rolf to Lissel when delivering a telegram for Captain Von Trapp- “We make it our business to know everything about everyone.”  

Or, dialogue from Heir Zeller-“You were sent a telegram which you did not answer.  A telegram from Admiral Von Schreiber of the navy of the 3rd Reich.”
Captain Von Trapp “I was under the impression Heir Zeller that the contents of telegrams in Austria are private!  At least the Austria I know.”

The reasons should now be clear.  Once we in America understand the origins of the EU Data Protection Act, it will be easier to put in the systems and policies  necessary to better comply with the rules.  We will follow-up this holiday post in the new year with a more detailed explanation of the EU Data Privacy rules courtesy of a terrific breakout session run by Amor Esteban and William Kellermann.    Until then, if you are frustrated and angry with the challenge of navigating US Data rules and EU Rules at the same time, take heart.  You are not alone.  We can all just blame the Nazis...

Happy Holidays

Social Network Applications Coming To Your Business-Will there be a Rypple effect?

Here's a scoop. Companies like Rypple are making “Facebook-style” applications to be used in your business. The Wall Street Journal Digital Edition has an excellent article by Dr. Terri Griffith on this phenomenon. ( full article) With over 600 million users on Facebook and LinkedIn combined, people around the globe now understand the power of status updates, and sharing comments, pictures, and videos, instantly online. Social business applications use an underlying philosophy of open and easy information exchange and are applying it to personnel matters, project management, and collaborative learning and team innovation. I mentioned these new social-style tools recently in a DRED meeting with a CEO, a corporate counsel, and 3 department managers who were in charge of data compliance, and the response was unanimous...”UGH!” How could they possibly manage all this data? But it doesn't have to be so bad and in fact, if implemented properly, these social business tools may actually improve the way your company manages your electronically stored information.